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Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general passport information only.

You have the option to submit your passport application at a local Service Canada Centre or at a Passport Canada office, depending on when you need your passport.

Walk-in visit

Walk-in services may be available depending on the day’s operation. If the location is busy, you may need to wait longer or the local centre staff may ask you to come back another day.

You can now check the walk-in wait times at Passport Canada offices only

Appointment visit

In most cases, we recommend booking an appointment to make sure you get passport services that day. To learn how to book your appointment, please visit our post: How do I make an appointment for a Canadian passport?

Do I need to visit a Service Canada Passport Service centre?

If you need your passport by the next business day, or within 2-9 business days or less.

  • Urgent Services (by end of next business day) / Express Services (2-9 business days)
  • Go to a passport office with an urgent pick-up service
  •  Walk-in only, no appointments  – (expect long morning line-up)
  •  Extra fees apply

If you need your passport between/under 2 to 9 business days

(Some high-volume Passport Canada offices are currently turning away people who are not travelling within 24-48 hours. There is also a daily line-up cut-off in the morning! Please share in our comment box if you have any updates.)

*It is recommended that you wait until your travel date falls below the 9 days timeframe and visit a Passport office directly to receive faster pick-up service.

Service Canada centres that offer 10 business days passport service

Some Service Canada centres are designated 10 business days receiving office. As the designated sites keeps changing depending on their operation load, please visit their website to confirm the 10 business days service at Search for Passport Office location.

If you are not in the rush and can wait for your passport for over 20+ business days

Go to any Service Canada Centre. They are currently promising a regular processing timeframe of up to 20 business days + mailing time.

  •  By appointment or walk-in
  •  You can also apply by mail
  •  It may take up to 4-5 weeks, plus mailing time

Book your appointment online through eServiceCanada site

You can book your appointment online at any time through eServiceCanada website from your computer, tablet or cellphone.


For further details: https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html