Canadians and their families who are in Israel, the West Bank or the Gaza Strip and need emergency consular assistance, should contact Global Affairs Canada’s 24/7 Emergency Watch and Response Centre: Telephone: +1 613-996-8885 (collect calls are accepted where available).


SMS: +1 613-686-3658

WhatsApp: +1 613-909-8881

Signal: +1 613-909-8087

Telegram at Canada Emergency Abroad  

When contacting the Emergency Watch and Response Centre, clients should have the necessary information on-hand for themselves and all individuals with them. This includes but is not limited to:

  1. travel documents, including any numbers and personal information
  2. contact information
  3. location in Israel, the West Bank, or the Gaza Strip
  4. relationship to the individuals in the group.

This will help ensure the emergency is managed appropriately and the services needed are provided as promptly as possible.